2009 Subaru WRX 265

April 11, 2009

6 Month Review – WRX 265 2009

Filed under: Uncategorized — Tags: , , , , , , , , , , , , , — Samer Forzley @ 10:31 am

Where does the time go, it has been 6 month since I got my WRX 265, and I thought it will be fun to do a review. I was thinking, I will give this car a grade, you know how fancy car magazines say this car is an A or a B or a D. And so here is the grade a B+

The ride: A+

This car is fast, do not buy this car if you are in the market for a slow Sunday stroll, this car wants to go, and will go. I am shocked that I dont have more speeding tickets. The ride is tight, Subaru did an amazing job with this car. The seats are comfy, the handling is perfect, the AWD is also awesome. BUT again, the speed, man o man

Subaru: A -

Even though i had some issues, the dealership i deal with where great, I have to say that they treated me fairly and well. Except for that horrible survey they sent out, and there not so great road side assistance program. So far my dealing with Subaru has not been painful, and that is more that i can ask from any dealership

Interior: B-

Dont get me wrong, the car is nice, and they did and excellent job with the dash. But the car can use a few fixes. For example:

The sound system is sub par

The Mechanics: D+

That is expected, what can i say, a blown engine. I mean I wont give them such a bad mark if I was the only one, but i am not, there are a lot of people out there with bad engines, so something is off, and Subaru needs to fix it

Overall the car is great, a lot of fun, and real fast. Do I love it, YES. Would I buy it again, YES.

WRX owners, do you agree, was I fair in my assessment?

December 13, 2008

Subaru Road Side Assitance, Great service – Horrible service – You decide.

Filed under: Uncategorized — Tags: — Samer Forzley @ 9:41 pm

When the car broke down, I called the Subaru Road Side assistance, the program came with the car. I reached into my dash, grabbed the card and called.

The lady answered the line with the most pleasant and reassuring voice, she was very positive and helpful, asked for my id, asked if i was ok, asked if I need emergency assistance, asked if i was in a safe location, etc… She then asked me to hold as she dispatched a truck, promised me that the truck will be there within 45 minutes(which was the case, he came in about 20)  as it was not a “busy night”. So far so good, I am impressed.

But things started to go sideways. Here is why. She asked me if I wanted to have the car taken to the dealership, yes please i answered, great she said, please wait till the driver gets there, give him your keys and make sure you take an valuables out of the car. Ok thanks will he drive me home?

NO, that is not part of the service – But its – 17, its 11:30 pm, I am on the hwy, how do i get home. You will have to call a cab after the driver gets there… You are not serious right, do you want me to wait on the side of a hwy, in the freezing cold weather until a cab comes? Sir there is nothing I can do. Now I am getting pissed. What if i had my kids with me what do i do? Sir you will have to call a cab. Its late at night, my wife cant leave the kids and come get me, and I am not waiting for a cab in the cold, what if I was on a major HWY like the 401 in Canada or I81 in the US, how do you propose I get to a town?What f the car was packed with kids and I had a trunk full of stuff? if i was out of town would you give me a rental or some type of transportation? nope that is not part of the service.

So be prepared, if you ever call on Subaru road side assistance, you will get great service for your car, on the other hand you should get ready to be stranded.
How did i get home? Truck driver drove me, i was lucky it was on his way, he had to go by my place anyway, and I convinced him, he was a super nice guy.

Powered by WordPress